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Interviewing and Selection Skills

From small to medium enterprises to large multi-nationals, hiring the ‘right’ talent for specific job roles remains a critical business task. Studies have shown the massive and hidden costs to businesses who hire and promote the ‘wrong’ candidates. During this workshop you will learn how to interview and select for your organisations business needs and goals. You will understand key concepts and practise skills regarding how to ask the right questions to determine the best fit and make sound decisions.

Delivery Mode

  • Customised
    In-Company
    Programmes

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Accreditation
Course Code
LPD008

Duration
1-2 training days

What's covered?

  • Overview of the challenges involved in Interviewing and Selecting Candidates
  • The Process of Interviewing and Selecting Candidates
  • Analysis of the job role and identification of key competencies for success
  • Different types of interview questions, when to use them and the answers they illicit
  • How to use Behavioural/Competency based Interviewing as a key selection tool
  • Legal Requirements with Candidate Selection, the Candidate as a Customer and embracing Diversity
  • Practice and record conducting an interview and using different questioning techniques in a safe environment.

Who should participate?

  • Any person in the organisation involved in interviewing and selecting employees (new hire or new to role)
  • Managers and Supervisory Staff

What will I learn?

Participants achieve the following learning outcomes from the programme;

  • Understand key concepts related to interviewing, selecting, and retaining candidates
  • Analyse the job role and determine the key competencies required for success
  • Know and be able to use different types of questions in an interview setting which will illicit answers to match the competencies identified and determine fit
  • Understand and practise the process for interviewing
  • Understand competency based interview techniques and where these can be applied to particular business situations and job role requirements
  • Understand some of the legal requirements in hiring internally and externally and how to ensure you are considerate of diversity

Who are the tutors?

Gina Ryan

Gina Ryan has over thirty years’ experience in people management and entrepreneurship, across the telecommunications and food industry, with a particular focus on employee engagement and development, and excellence in customer service. An experienced and qualified coach, Gina is passionate about continuous professional development. Over a number of years Gina has facilitated the professional growth and development of individuals from a diverse range of backgrounds: from community leaders, academic institutions, pharma, food production to data processing, maintenance and contact centres. Gina establishes rapport and credibility with clients from the first interaction – and co-creates the environment to allow clients to affect real change in their organisation.

Clients find her facilitation style to be motivating, powerful and instrumental in finding a depth of understanding and clarity on their own issues, while at the same time maintaining control of the options they choose to follow, and the actions they design; in essence using the learning environment to custom build the skills and answers to their own specific needs. As someone who facilitates development on the basis of experiential learning, nothing is offered to the learners that Gina has not had experience of achieving success with in the workplace.

Gina holds a QQI Award in Coaching through LIT Thurles and is a member of the ICF (International Coach Federation), she has also been invited to mentor on this course. She also holds Diplomas in L&D Principles and IT and CIPD (Certification in Personnel Management Practice) through UL, and has Associate Membership of CIPD.  She was a mentor on the Certificate in Coaching Skills Course in LIT Thurles for three years

Gina has recently completed the “Diploma in Mindfulness Teacher Training and Positive Psychology (Irish Mindfulness Academy) at the Marino Institute of Education.” The establishment of Mindfulness skills as a tool to enable individuals to build resilience, agility and design options for themselves in both work and life has been evolving over the last decade in workplaces globally. Building on the bedrock of Positive Psychology Gina supports learners as they apply these concepts in their own lives to create real and sustainable benefits, on both a personal and professional level. Gina has also recently completed a Professional Diploma in Digital Learning Design (GCU)


How do we train and support you?

Building on over 40 years combined experience in human resource learning and development, the tutors utilize an experiential learning approach to their programs. This methodology of learning provides an opportunity for learners to engage with, experience and apply the learning in a practical way and also provides the opportunity for learners to receive feedback on their newly applied skills. The opportunity is also provided to learners to reflect on the full learning experience and how this might be of value to them in the achievement of their learning goals.

To assist and continue with skills development, we facilitate via email a post learning reflective practice utilising skills practice sessions recorded during the course. This assists delegates in embedding new learning, gives further support and enables them to define any further actions required.

This program offers one to one or group coaching as an additional element to further support the delegate and embed the learning process.

Gina Ryan

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Gina Ryan

Duration: 1-2 days
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Contact SQT today

Phone+353 61 339040

Mailinfo@sqt-training.com