ISO 9001:2015 Internal Auditor (QMS) – CQI & IRCA Certified
The ISO 9000 series of standards require that an organisation conduct internal quality audits to determine the effectiveness of its quality system. Auditors carrying out these internal audits need to understand the purpose of ISO 9001 and the process approach to auditing to enable them to add-value during the audit process.
Thousands of internal audits are performed each year providing little internal business benefit. This course focuses on auditing Quality Systems for real quality improvement and performance rather than just conformance.
This two-day course provides delegates with the skills necessary to be an effective internal auditor.
24 - 25 Jul 2019(Full)
11 - 12 Sep 2019
02 - 03 Oct 2019
23 - 24 Oct 2019
13 - 14 Nov 2019
04 - 05 Dec 2019
Customised In-House Programmes
This Programme (PT236) is presented by Antaris (01185832)
CQI & IRCA Certified - Programme Ref 17985
2 training days
9.00am - 5.00pm
+ €30 for CQI IRCA Course Certification
(includes course documentation, lunch and refreshments)
Introduction to Quality Systems
PDCA and Process-based QMS
Risk-based thinking & the Process Approach
The QMS Audit Process
Competencies and responsibilities of internal auditors
Audit Preparation - pre-audit activities
Conducting the audit – gathering evidence
Interview techniques/questioning skills
Reporting the audit and follow-up
If you have access to a copy of ISO 9001, please bring a copy of the standard with you. If you don’t have access, a copy will be provided for you and will be collected at the end of the course.
Who should attend?
Any person with responsibility for conducting internal QMS audits
Departmental managers and supervisory staff
Quality Managers, quality engineers and supervisory staff
Staff with responsibility for designing and implementing quality systems
Personnel responsible for supplier / external audits
For applicants whose first language is not English, SQT recommends a minimum English language competency of IELTS 5.5 (or equivalent) for successful completion of this programme. It is important to note that learners are not expected to have an IELTS or equivalent examination complete. Potential delegates are expected to self-assess their English language competency against the IELTS Band scores which can be found in this document.
What will I learn?
Participants achieve the following learning outcomes from the programme:
Describe the responsibilities of an internal auditor and describe the role of internal auditing in the maintenance and improvement of management systems.
Describe with reference to the Plan, Do Check, Act (PDCA) cycle and the Model of a Process-based Quality Management System, the purpose of ISO 9001.
Plan, conduct and report and follow-up an internal QMS audit as part of quality management system in accordance with ISO 19011.
Who are the tutors?
Finbarr Stapleton, Antaris, has a B.Sc. in Industrial Chemistry and a Diploma in Occupational Health & Safety and is a member of IOSH. He has over thirty years experience, initially as Laboratory Manager in an Analytical Laboratory, a number of years experience as an EHS Manager in the Food Industry and subsequently in technical consultancy.
He has successfully implemented OHSAS 18001/45001, ISO 9001, ISO 14001 and ISO 50001 in a large number of industries. He has extensive experience of quality management and environmental and health and safety management systems, energy management, waste management as well as environmental and health and safety legislation. He is a qualified Auditor of ISO 9001, OHSAS 18001/ISO 45001, ISO 14001 and ISO 50001 management systems. Finbarr has also extensive experience of energy management systems such as ISO 50001. He has carried out a number of projects on behalf of the Sustainable Energy Authority of Ireland (SEAI).
He regularly carries out audits and risk assessments for client companies. He has also qualified as a dangerous goods safety adviser.
Finbarr has assisted a number of companies in making successful applications to the EPA (Environmental Protection Agency) for an IPPC (Integrated Pollution Prevention & Control) licence and has also carried out Environmental Impact Assessments for a number of companies.
Finbarr also holds an NUI Certificate in Training and Continuing Education. He is the lead tutor for the Nebosh International Certificate and Diploma courses.
Nick Smyth graduated from the University of Limerick in 1981 with a BSc in Manufacturing Technology having taken the Materials Engineering specialisation. He has worked as a Technical, Q.A./Materials Engineering and E.H.S. professional for 24 years, which included management roles in Intel Ireland, Johnson and Johnson, DeBeers Industrial Diamond, SPS International, Abbott Ireland and Fulflex International. He holds qualifications in Quality Assurance/Management, Lead Auditing, Safety Health and Welfare at Work, Occupational Hygiene and Environmental Management.
Nick also holds an NUI Certificate in Training and Continuing Education, and a CAE certificate in Accessible Environments and the Disability Discrimination Act.
He joined Antaris in June of 2005 and provides consultancy and SQT training services in his areas of experience and expertise.
Peter Fleming is an accomplished EHSQ professional with credible technical insight coupled with best-in-class interpersonal and communication skills. In the last 14 years, he has specialized in the areas of HAZOP, risk assessment, process safety, fire safety and industrial loss prevention. Peter Has worked with over 300 organizations in Europe, China, Middle East, America, Central America primarily focusing on HAZOP studies and Risk Assessment.
Currently, he has been coordinating a number of HAZOP and SIL studies in Jubail and Saudi Arabia. He has also worked as a safety expert responsible for assessing the safety of Ma’aden operations and processes and preparing a safety risk register for Ma’aden Phosphate Company. His work encompassed beneficiation, ammonia, 3 sulfuric acid, 3 phosphoric acid and 4 diammonium phosphate plants. He has also completed a number of HAZOP studies in Saudi Arabia and Qatar for a number of clients.
Shane is a specialist in Management Systems. He has been working with international standards such as ISO, and a myriad of management systems for almost 20 years. Shane has successfully guided and assisted a great variety of interesting organisations across lots of different sectors, through his working consultancy and training and also as a Lead Auditor. Shane has worked with clients from a variety of sectors and environments including Scientific Research, State Agencies, multinational Medical Device and Pharmaceutical manufacture, Transport (Air, Rail and Road), Engineering, Manufacturing,Legal Services, Education & Training providers, Software / IT, etc. with standards such as ISO 14001, ISO 9001, OHSAS 18001/ISO 45001, ISO 17025, GMP, and HPRA / FDA regulations.
There has been a long tradition of educators in Shane’s family and he is passionate about sharing his knowledge and experience in a creative way that adds value to both the learner and their organisations. He has designed many CQI IRCA certified training courses and has been lead tutor on the QMS Lead Auditor course for nearly 10 years. Shane is an active freelance consultant and Lead Auditor working across various disciplines and sectors and is an expert member of the Irish Quality Management Standards Committee (QMSC), involved in the on-going development of ISO 9001 and various related family of international standards. He has travelled extensively, throughout Europe and North America providing consultancy and training on Quality, Environmental and OH&S related topics. Shane has also had experience in software design & development and has been directly involved in managing the design and development of various online services and apps. Shane is a Science graduate from NUI Galway and holds a BSc in Botany and Biochemistry and a post graduate Certificate in Training & Continuing Education from NUI Maynooth.
What are the entry requirements?
CQI IRCA recommends all delegates have the following prior knowledge:
Understand the Plan-Do-Check-Act (PDCA) cycle
A basic knowledge of the concepts of quality management and the relationship between quality management and customer satisfaction
Understand commonly used quality management terms and definitions, as given in ISO 9000
An understanding of the requirements of ISO 9001, which may be gained by completing an CQI IRCA-certified QMS Foundation training course or equivalent.
A variety of exercises will be carried out throughout the course using role-plays, case studies and sample documentation. Delegates are assessed throughout the course by continual assessment. Continual assessment is based upon the student’s participation and performance during the exercises, role-plays and question & answer sessions. It is essential that delegates take an active part in all course activities during the course in order that the tutor can make a full assessment of the student’s performance. Please note it is essential for delegates to be in attendance for the full course.
How do we train and support you?
For In-House courses, the tutor will contact you in advance to discuss the course programme in more detail in order to tailor it specifically for your organisation. Course exercises can be carried out using the company’s own quality system culminating in a supervised internal audit.
Delegates will receive a very comprehensive course manual.
This course has been certified by CQI IRCA, course certificate number 17985. The International Register of Certificated Auditors (CQI IRCA) is the world's original and largest international certification body for auditors of management systems.
Further information regarding accreditation is available here.