ISO 9001:2015 Lead Auditor (QMS)
– CQI & IRCA Certified

A five-day CQI IRCA certified (1823) Training Course – The aim of this five day course is to provide delegates with the knowledge and skills required to perform external audits of management systems against ISO 9001, in accordance with ISO 19011.

Quality Management Systems are best measured independently, using competent auditors with a good understanding of process auditing and the benefits and advantages businesses can gain through proper implementation of ISO 9001. In addition, when auditing suppliers against applicable QMS standards, it is necessary to represent your organisation in a professional, thorough and fair manner. This course is designed to give delegates the knowledge and skills to enable them to competently audit entire Quality Management Systems against the requirements of ISO 9001. The course presents the most up-to-date approaches to auditing and utilises case studies, workshops and accelerated learning to allow delegates to apply and practise their knowledge and skills throughout all the main phases of the audit process.

Delivery Mode

  • Public
    Programmes

    Dates
    28 Jan 2019 - 01 Feb 2019
    11 - 15 Mar 2019
  • Customised
    In-House
    Programmes

    Contact Us

SnapshotSnapshot

What's covered?

Throughout the course the following content will be covered in detail:

  • Introduce the purpose and benefits of a Quality Management System, evolution of the ISO 9000 series of standards, the continuing development process of these standards and key ISO 9000 series related concepts and terminology.
  • Explain the structures, purpose and interrelationship of ISO 9000, ISO 9001, ISO 9004 and ISO 19011 and the difference between auditable standards and guidance documents.
  • Use ISO 9004:2009 and the 7 Quality Management Principles, where appropriate, for illustration and to enhance understanding.
  • Discuss the benefits and approaches of documentation, circumstances of exclusion of the ISO 9001:2015 requirements and the Process-based Quality Management system Model.
  • Describe the certification/registration and accreditation processes, types of audits (1st, 2nd and 3rd party) and the differences between legal compliance and conformance with ISO standards.
  • How to plan and prepare QMS audits based on the "Process Approach" including the ability to develop and use Checklists and Process-based Audit Plans, using appropriate information gathered during the document review and/or stage-1 audit.
  • How to Conduct, Report and Follow-up QMS audits based on the "Process Approach" including various Audit Methodology, Questioning Techniques, Roles and Responsibility in order to collect and analyse evidence, exercise objectivity and make decisions on the significance of observation made in accordance to relevant audit criteria.
  • Outline CQI IRCA Auditor Certification requirements.

This course necessitates some evening work. For those who are attending the course on a non-residential basis we must stress that the course is very intense and team-based activities extend to each evening (see course times); delegates must be prepared for these long hours.

Who should attend?

The course has been designed for delegates who intend to become practising auditors, and is suitable for individuals of any background -- manufacturing, service, public, or private sectors. It will be of particular interest to individuals who have responsibility for conducting external audits either as a single person or in a team, are managing the development and implementation of Quality Management Systems, and/or who want to enhance their auditing skills and knowledge.

Examples of functions who may wish to attend this course include;

  • Staff involved in designing, implementing or managing quality systems
  • Staff who have responsibility for internal, external and cross-audits
  • Quality Managers/Engineers/Coordinators
  • Those wishing to apply for CQI IRCA QMS Auditor grades*
  • Departmental Managers and Supervisory staff, (e.g. Design, Engineering, Purchasing and Materials)
  • Sub-Contractors and Suppliers who wish to gain an insight into customer audits (2nd Party audits) and how they can prepare for and facilitate these audits.

*Successful completion of this CQI IRCA certified ISO 9001:2015 Lead Auditor (QMS) Training course will satisfy the training requirements for CQI IRCA certification to all grades of Quality Management System Auditor, however, additional requirements apply. Please see CQI IRCA website www.quality.org/IRCA-grades

What will I learn?

Participants achieve the following learning outcomes from the programme:

  • Explain the role of an auditor to plan, conduct, report and follow up a quality management systems audit in accordance with ISO 19011.
  • Plan, conduct and report and follow-up an audit in accordance with ISO 19011 and by interpreting ISO 9001.

Who are the tutors?

Finbarr Stapleton

Finbarr Stapleton, Antaris, has a B.Sc. in Industrial Chemistry and a Diploma in Occupational Health & Safety and is a member of IOSH. He has over twenty five years experience, initially as Laboratory Manager in an Analytical Laboratory, a number of years experience as an EHS Manager in the Food Industry and subsequently in technical consultancy.

He has successfully implemented OHSAS 18001, ISO 9001, ISO 14001 and ISO 50001 in a large number of industries. He has extensive experience of quality management and environmental and health and safety management systems, energy management, waste management as well as environmental and health and safety legislation. He is a qualified Auditor of ISO 9001, OHSAS 18001, ISO 14001 and ISO 50001 management systems. Finbarr has also extensive experience of energy management systems such as ISO 50001. He has carried out a number of projects on behalf of the Sustainable Energy Authority of Ireland (SEAI).
He regularly carries out audits and risk assessments for client companies. He has also qualified as a dangerous goods safety adviser.

Finbarr has assisted a number of companies in making successful applications to the EPA (Environmental Protection Agency) for an IPPC (Integrated Pollution Prevention & Control) licence and has also carried out Environmental Impact Assessments for a number of companies.

Finbarr also holds an NUI Certificate in Training and Continuing Education. He is the lead tutor for the Nebosh International Certificate and Diploma courses.


Shane Curran

Shane is a specialist in Management Systems. He has been working with international standards such as ISO, and a myriad of management systems for almost 20 years. Shane has successfully guided and assisted a great variety of interesting organisations across lots of different sectors, through his working consultancy and training and also as a Lead Auditor. Shane has worked with clients from a variety of sectors and environments including Scientific Research, State Agencies, multinational Medical Device and Pharmaceutical manufacture, Transport (Air, Rail and Road), Engineering, Manufacturing,Legal Services, Education & Training providers, Software / IT, etc. with standards such as ISO 14001, ISO 9001, OHSAS 18001/ISO 45001, ISO 17025, GMP, and HPRA / FDA regulations.

There has been a long tradition of educators in Shane’s family and he is passionate about sharing his knowledge and experience in a creative way that adds value to both the learner and their organisations. He has designed many CQI IRCA certified training courses and has been lead tutor on the QMS Lead Auditor course for nearly 10 years. Shane is an active freelance consultant and Lead Auditor working across various disciplines and sectors and is an expert member of the Irish Quality Management Standards Committee (QMSC), involved in the on-going development of ISO 9001 and various related family of international standards. He has travelled extensively, throughout Europe and North America providing consultancy and training on Quality, Environmental and OH&S related topics. Shane has also had experience in software design & development and has been directly involved in managing the design and development of various online services and apps. Shane is a Science graduate from NUI Galway and holds a BSc in Botany and Biochemistry and a post graduate Certificate in Training & Continuing Education from NUI Maynooth.


What are the entry requirements?

Delegates are expected to have the following prior knowledge:

(a) Knowledge of the following quality management principles and concepts:

  • The Plan-Do-Check- Act (PDCA) cycle.
  • The relationship between quality management and customer satisfaction.
  • Commonly used quality management terms and definitions and the 7 Quality
  • Principles as given in ISO 9000.
  • The process approach used in quality management.
  • The Model of a Process Based Quality Management System, the structure and content of ISO 9001.

(b) Knowledge of the requirements of ISO 9001

This prior knowledge may be gained by completing an SQT ISO 9001:2015 Foundation (QMS) training course or equivalent.

(c) Fluency in spoken and written English. For applicants whose first language is not English, SQT recommends a minimum English language competency of IELTS 5.5 (or equivalent) for successful completion of this programme. It is important to note that learners are not expected to have an IELTS or equivalent examination complete. Potential delegates are expected to self-assess their English language competency against the IELTS Band scores which can be found in this

If you have access to a copy of the ISO 9001 standard, please bring a clean copy of the standard with you. If you don’t have access, a copy will be provided for you and will be collected at the end of the course.

The CQI IRCA exam is quite challenging with a pass mark of 70%. To achieve a pass mark requires a good understanding of the ISO 9001 standard so pre-reading is encouraged.

How will I be assessed?

Delegates are assessed throughout the course by continual assessment and then by a written examination at the end of the week. 

Continual assessment is based upon the delegate’s participation and demonstrable performance during the exercises, role-plays, case study and question & answer sessions. It is essential that delegates take an active part in all course activities during the week in order that the tutor can make a full assessment of the delegate’s performance. Feedback on individual delegate’s performance will be provided (confidentially) during the week. Please note it is essential for delegates to be in attendance for the full course.

The written exam is 2 hours duration. It is a closed book exam.

A copy of the ISO 9001:2015 Standard may be taken into the examination. For those delegates whose first language is not English additional time may be given, and the use of a bilingual dictionary will be allowed (not provided). Please contact us in advance if you require any special accommodation.

The minimum pass mark for the examination is 70%.

Exam Results will be issued 8 weeks after course completion.

How do we train and support you?

In-House Courses

For In-House courses, the tutor will contact you in advance to discuss the course programme in more detail in order to tailor it specifically for your organisation.

Course Manual

Delegates will receive a very comprehensive course manual.

Programme accreditation

The International Register of Certificated Auditors (CQI IRCA) is the world's original and largest international certification body for auditors of management systems.  Further information regarding CQI IRCA accreditation is available here.

Shane Curran

Duration: 5 daysPublic Price: €1,280 + €35 (certification fees)
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  • 28 Jan 2019 - 01 Feb 2019
    Location: Dublin Book Date
  • 11 - 15 Mar 2019
    Location: Dublin Book Date

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