Techniques for Successful Communication

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Communication Skills are highly valued in the workplace. The acquisition of these skills is a life-long process, and central to personal, social and professional development and fulfilment. In this program you will explore the makeup of communication... Read More

Communication Skills are highly valued in the workplace. The acquisition of these skills is a life-long process, and central to personal, social and professional development and fulfilment. In this program you will explore the makeup of communication, assess your own communication skills and practise techniques to help improve and develop better understanding and meaning in the workplace.

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What's covered?

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  • What is communication
  • My skills assessment
  • Types of communication
  • Communication cycle
  • How do I successfully communicate – what am I saying?
  • Listening skills
  • Skills practice
  • Effective use of communications technology
  • Email etiquette

Who should attend?

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Anyone who has an interest in developing their overall communication skills within or outside of the workplace.

What will I learn?

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Participants achieve the following learning outcomes from the programme;

  • Develop an awareness of the essential role played by communication in human interaction
  • Acquire a deeper understanding of the communication skills relevant to professional and personal development
  • Understand the different ways in which we communicate using words, tone and body language
  • Acquire the skills and confidence to convey and interpret meaning, verbally, visually and in writing
  • Develop a critical awareness of what I communication and how I communicate it
  • Explore the use of modern communication and information technology, and its application in personal and professional life.

Who are the tutors?

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How do we train and support you?

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Building on over 40 years combined experience in human resource learning and development, the tutors utilize an experiential learning approach to their programs. This methodology of learning provides an opportunity for learners to engage with, experience and apply the learning in a practical way and also provides the opportunity for learners to receive feedback on their newly applied skills. The opportunity is also provided to learners to reflect on the full learning experience and how this might be of value to them in the achievement of their learning goals.

To assist and continue with skills development, we facilitate via email a post learning reflective practice utilising skills practice sessions recorded during the course. This assists delegates in embedding new learning, gives further support and enables them to define any further actions required.

This program offers one to one or group coaching as an additional element to further support the delegate and embed the learning process.

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Duration
1-2 training day
Course Times
9.00am - 5.00pm
Delivery Mode
This programme is available In-House

Techniques for Successful Communication

Duration: 1-2 day
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