ISO 9001:2015 Foundation (QMS) (eLearning) – CQI & IRCA Certified

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The universal Quality Management standard, ISO 9001 has been implemented by over 1.2 million organisations in 175 countries. ISO 9001:2015 provides industry with a useful model for business process improvement. The ISO 9000 family addresses “Qu... Read More

The universal Quality Management standard, ISO 9001 has been implemented by over 1.2 million organisations in 175 countries. ISO 9001:2015 provides industry with a useful model for business process improvement.

The ISO 9000 family addresses “Quality management”. “Quality Management” means what the organisation does to fulfil:

  • The customer’s quality requirements, and
  • Applicable regulatory requirements, while aiming to:
    • Enhance customer satisfaction, and
    • Achieve continual improvement of its performance in pursuit of these objectives.

More and more companies in both the public and private sectors are applying for certification to ISO 9001. It is rapidly becoming the minimum expectation for Quality Systems throughout all business sectors.

The aim of the Quality Management Systems Foundation training course is to provide people with an understanding of the importance of ISO 9001 as a tool for business improvement and emphasise the benefits and flexibility of this standard for all types of organisations.

  • E-learning Programme

    Available as an IRCA approved E-learning course only. This programme is delivered through self-paced e-learning.

What's covered?

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The course is structured over 11 Lessons to allow for adequate coverage of all elements of ISO 9001:2015.

The programme covers the following topics:

  • How to define “quality”
  • The purpose and benefits of quality system standards, Annex SL & risk-based thinking
  • The 7 Quality Principles, Plan, Do, Check, Act (PDCA) and Continual Improvement cycles
  • The relationship between ISO 9000, ISO 9001 and ISO 9004
  • The requirements of ISO 9001:2015 (using practical examples applied to a case-study organisation)
  • Overview of Annex SL and the relationship between the clauses of ISO 9001, ISO 14001 and ISO 45001

Who should participate?

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  • Those considering implementing ISO 9001 in their company or tasked with understanding what ISO 9001 implementation entails.
  • Those who need to understand the business benefits of ISO 9001.
  • Those who need to understand the process approach to management systems.
  • Those considering attending any CQI IRCA certified QMS Auditor Course.

For applicants whose first language is not English, SQT recommends a minimum English language competency of IELTS 5.5 (or equivalent) for successful completion of this programme. It is important to note that learners are not expected to have an IELTS or equivalent examination complete. Potential delegates are expected to self-assess their English language competency against the IELTS Band scores which can be found in this document.

What will I learn?

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Participants achieve the following learning outcomes from the programme:

  • Define “quality”
  • Explain the purpose and intent of the ISO 9000 series of standards
  • Describe the ISO 9001:2015 requirements and the concepts of quality management and the relationship between quality management and customer satisfaction
  • Understand commonly-used quality management terms and definitions, as given in ISO 9000:2015
  • Explain the relationships between the clauses of ISO 9001:2015
  • Have a knowledge of management systems through the Plan-Do-Check-Act cycle
  • Describe the potential business benefits of the process approach used in quality management and of having a formal Process-Based Quality Management System
  • Understand how ISO 9001 provides the ideal basis for an Integrated Management System
  • Understand the context of their organisation with respect to quality management.
  • Determine quality risks and opportunities relevant to their organisation.

What are the entry requirements?

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Pre-course Knowledge

Delegates should familiarize themselves with pre-course material prior to completing the course:

How will I be assessed?

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A variety of self-evaluation tests will be present throughout the course which utilise case studies and sample documentation. Delegates are assessed throughout the course by progress through the Lessons. Upon successful completion of the course, delegates will be awarded with an SQT Certificate of Attendance and an CQI IRCA Certificate of Completion.

How do we train and support you?

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Technical Assistance can be provided by the support desk at

Programme accreditation

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This course has been certified by CQI IRCA, course certificate number 2066. The Chartered Quality Institute - International Register of Certificated Auditors (CQI IRCA) is the world's original and largest international certification body for auditors of management systems.

Technology requirements (e-learning only)

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eLearning System Requirements
To run Moodle effectively you should, as a minimum, use the system components listed on this page. If you do not, Moodle may still work but some functionality may be lost.

Workplace IT environments' internal configurations can also restrict the functionality of Moodle. Access to content may be affected, as may the possibility of uploading files. File size limitations may also apply. Workplaces may also have older versions of software, and Moodle may not perform well with these.

Operating Systems

Windows 7, 10, Mac OSX Sierra, iPad IOS10

Mobile devices
At present, the Moodle Mobile app is not supported due to poor performance. We recommend that on a mobile device you log in to SQT Moodle using the web browser unless you are completing an assessment or activity that has a grading component.

If you are completing an assessment or activity that has a grading component we recommend that you use Moodle through a desktop browser.

Internet Speed
Use a broadband connection (256 Kbit/sec or faster—this will ensure that you can view videos and online presentations) through USB wireless modem, ADSL, T1/T2, fibre optic or cable.

Dial-up access will be significantly slower, and we do not recommend it for using Moodle.

Internet Browsers
Compatible browsers include:

  • Google Chrome 32 bit version 50 or later (recommended for optimal compatibility, this has been thoroughly tested on Windows)
  • Safari 10 or later (recommended for optimal compatibility, this has been thoroughly tested on Mac)

Note that add-ons and toolbars can affect any browser's performance.

MS Internet Explorer is not recommended
If you have any difficulty accessing SQT Moodle, check that you are using one of the supported browsers above before you contact external support.

If you are using MS Internet Explorer 9 and experience problems accessing Moodle, visit this page,  Fix site display, for assistance.

We recommend that the following be enabled:

  • Cookies
  • Pop-ups (in both Internet browser and security software)
  • JavaScript

We recommend that you use the latest version of  Adobe Flash Player.

Resource Viewing
We recommend that you use the latest version of Adobe Acrobat Reader.
To view all the resources uploaded to Moodle, you will probably need to have Microsoft Office (Word, Excel, PowerPoint) or an equivalent (e.g. Open Office, Viewer) installed.

Share this Programme



This Programme (FD116) is presented by Antaris (01185832)
CQI & IRCA Certified - Programme Ref 2066

Course Code
7.5 hours online training days

7.5 online hours

Public Price
Virtual Training: €195

+ €25 for CQI IRCA Course Certification

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ISO 9001:2015 Foundation (QMS) (eLearning) – CQI & IRCA Certified


ISO 9001:2015 Foundation (QMS) (eLearning) – CQI & IRCA Certified

Duration: 7.5 hours online days
Virtual Training: €195
+ €25 (certification fees)