The course blends theory, practical exercises and reflection to help learners gain confidence in their ability to train others. Every element is customised to reflect the learner’s workplace environment and organisational standards. Key areas include:
- How adults learn in production, process and quality environments, including identifying different learning styles
- The Interactive Training Method, which is demonstrated and then practised by learners, ensures maximum compliance with SOPs and work instructions. (Learners first apply this method in a classroom setting to build confidence and then progress to workplace-based exercises with peers to reinforce skills and embed knowledge effectively).
- Designing training sessions tailored to workplace requirements, culminating in building learning interventions that reflect organisational needs and ensure consistency when training others.
- Practising delivery with observation and feedback, starting with peer exercises in a safe classroom environment before moving into customised workplace-based applications.
- Building communication skills for clarity and engagement, with opportunities for facilitated discussion, role play and skills practice that reflect real workplace scenarios.
- Best practice in assessment and validation to ensure learners achieve competency in line with regulatory standards
- Addressing challenges and managing difficult training situations, with group reflection, Tutor input and recommended strategies aligned to organisational support structures.
- Developing self-evaluation practices for continuous improvement, including structured self-awareness activities, group discussion and agreed actions for ongoing reflective practice tailored to individual roles.
Practical exercises and group reflection are woven throughout the programme and content can be adapted for In-Company delivery to align with organisational processes and priorities.
Programme schedule overview:
Week 1 – Day 1: Classroom session
Week 2 – Day 2: Classroom session
This timetable provides space between sessions for learners to reflect, research and practice, ensuring the application of new skills in real contexts.