Technical Writing Skills

This training programme uses a structured six-step approach to creating high-quality professional technical documentation. It combines expert input with interactive writing exercises to help learners build confidence and improve their practical skills. 

Key topics include: 

• Analysing the audience 
• Determining the key message 
• Rules for good technical writing 
• Delivering a message clearly, not just reporting facts 
• Editing and proofreading techniques 
• Using MS Word to avoid formatting errors 
• Writing rationales using the Claim, Evidence, Reasoning (CER) format 
• Applying examples of ‘what good looks like’ 
• Learner-led discussions and in-class group work 

During the training, learners create a list of improvement actions which they commit to implementing. Four weeks after the training learners complete a follow-up survey designed to reinforce progress and embed good writing practices into their daily work. 

This training is designed for professionals who need to write clear and accurate technical documents. These documents can range from procedures, validation protocols and deviation reports to technical reports and memos. The training is particularly beneficial for Engineers, Managers and Technical personnel involved in: 

• Quality and Regulatory Affairs 
• Validation and Technical Services 
• Research and Development 
• Scientific roles 
• Management and Supervisor Roles 
• Document Review 

A good standard of written and spoken English is important to engage effectively with this programme. 

On successful completion of the training programme, learners will be able to: 

• Analyse the audience to ensure that documents contain meaningful information 
• Identify and structure a clear message for each document 
• Apply simple rules to achieve clarity, conciseness, consistency and readability  
• Write and edit SOPs, reports and rationales that withstand audit scrutiny 
• Use data, evidence and graphics effectively to communicate technical findings 
• Edit and proofread with confidence to achieve document accuracy 
• Apply practical techniques to reduce errors and improve formatting 
• Produce professional, high-quality documents that engage the reader 

These outcomes ensure that learners return to the workplace with the practical skills and knowledge necessary to produce professional and compliant, high-quality documentation. 

The course is delivered by experienced industry professionals with expertise in communication, technical writing and training. Each tutor brings practical experience, sector-specific insights and a passion for practical training. Their focus is on building learner confidence through engagement, hands-on exercises and personalised support. 

Learners benefit from expert guidance, ongoing support and practical insight throughout the programme. 

• 

  Gerry Burke

  Gerry is a self-motivated medical industry professional with kn...

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• 

  Ita Lafferty

  Ita Lafferty is a Trainer and Consultant with over 25 years exp...

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• 

  John Lafferty

  John Lafferty is a Quality professional with over 25 years expe...

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• Practical, highly interactive, discussion-based training, with flexibility to meet specific organisational needs 
• Pre-training consultation for in-company courses to tailor content to organisational needs 
• Emphasis on industry specific application through practical exercises, case studies and group activities that reinforce key concepts and encourage active participation 
• Access to comprehensive course material that is regularly reviewed and updated to reflect the latest industry standards and guidance. 
• Live training is available virtually or delivered on site to suit the needs of the team 
• Real-time support from expert tutors 

Class sizes are limited to 12 participants to support personalised learning and individual support. 

Learners who complete this course often continue to deepen their skills in: 

• Mastering CAPA in the Medical Device Industry 
• Mastering CAPA in the Pharmaceutical Industry 
• Process Validation & Equipment Validation 
• Process Validation for Medical Device Manufacturing (Certified - QQI Level 7) 
• Medical Device Risk Management and ISO 14971:2019 
• Pharmaceutical Quality Risk Management and ICH Q9 
• MDSAP Internal Quality Auditor