This course is available in Virtual Delivery – 2 x half day virtual training sessions.
All organisations, in both the manufacturing and service sectors, experience problems in their operations. The problems may be technical in nature, or may be people related; the problems may be detected within the manufacturing or service organisation or, more seriously, be identified and reported by the customer. It is important that a well-structured approach to the solution of problems is established. There are well proven methods available to assist organizations to get to the root cause of problems and to develop effective solutions.Collapse
(includes course documentation, lunch and refreshments)
There are several tools used in Root Cause Analysis. One of the most important is the Process Flow Chart. Problems arise when the process fails to performs it...