Interviewing and Selection Skills In-house Training Course

Gain clarity, confidence and consistency in hiring

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Hiring the right person is one of the most critical decisions any organisation can make. Poor selection decisions can have long-lasting and costly effects, from decreased team performance to reduced morale and increased turnover.

This highly practical course equips learners with the knowledge and tools to lead structured and effective interviews, providing the capability to make sound hiring decisions. By the end of the programme, learners will gain clarity in their decision-making and confidence in applying a structured, repeatable approach – developed through skills practice – that supports fairness, consistency and alignment with organisational goals.

This programme can be fully customised to support strategic organisational priorities while addressing individual learning goals.

This course provides a structured approach to interviewing and selection through practical tools and techniques that can be immediately applied in the workplace.  Learners are immersed in realistic scenarios and interview skills practice to build confidence and skill.

Key topics include:

The Process of interviewing and selecting candidates
Challenges in interviewing and selection
Job role analysis and defining success competencies
Types of interview questions and when to use them
Competency-based/behavioural interviewing techniques
Interview structure and best practices
Diversity and legal considerations in recruitment, including treating the candidate as a customer
Interview practice with feedback and coaching

Content can be tailored for In-Company delivery to reflect the organisation's interview structure, selection protocols and cultural priorities.

This course is ideal for anyone involved in hiring or internal selection decisions who wishes to improve their effectiveness and consistency. It is particularly suitable for organisations seeking to embed structured and fair recruitment practices.

Typical roles include:

HR professionals (recently appointed or transitioning into the role)
Team leaders involved in internal interviews
Hiring managers and supervisors

English Language Competency
A good standard of written and spoken English is important to engage effectively with this programme.

On successful completion of this course, learners will be able to:

Understand the principles of effective interviewing and the impact of selection on long-term retention
Design and deliver structured interview questions using appropriate questioning styles to assess candidate fit against key selection criteria
Apply competency-based interviewing techniques effectively
Recognise and comply with key legal and diversity requirements in the hiring process
Conduct professional interviews with consistency and confidence
Make informed, objective hiring decisions

This course is designed to equip learners with tools and techniques they can apply immediately to improve the quality, consistency and outcomes of their recruitment decisions.

Our tutors have extensive experience in human resources, learning and development and recruitment across diverse industries.
Each tutor brings real-world experience, sector-specific insights and a passion for practical training. Their focus is on building learner confidence through engaging, hands-on exercises and personalised support.

Our tutors ensure learners are supported and challenged throughout to build real capability.

Gina Ryan

Gina Ryan has over thirty years’ experience in people managem...

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We use a highly interactive, practical methodology rooted in experiential learning. This ensures that every learner has the opportunity to apply new techniques, receive feedback and reflect on personal development throughout the course.

Support elements include:

Pre-training consultation for In-Company courses to tailor content to learner and organisational needs
Facilitated skills practice sessions recorded for feedback and individual reflection, allowing learners to experiment in a safe, supportive space
Guided post-training reflective activities designed to embed learning, support behavioural change and identify future goals
Optional personalised coaching sessions (either one-to-one or group-based)
Live training is available virtually or delivered onsite to suit the needs of the team

Class sizes are generally limited to 12-15 participants to support personalised learning and individual support.

Learners who complete this course often progress to further development in leadership, HR or communication-focused programmes.

Suggested next steps include:

Train the Trainer for Industry
Supervisory Management Skills
Coaching Skills for People Managers

Building strong selection skills is a key foundation for broader leadership and HR capability.

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Snapshot

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Course Code

LPD008

Duration

1-2 training days

Delivery Mode

This programme is delivered by or In-Company training

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