Photo owned by jekert gwapo (cc)
Kieran Murphy of Ice Cream Ireland writes a great blog. Last Friday he wrote:
Running a business, especially in these times can be a challenge. There are always stresses and worries – what will the future bring? For us, our customers have always been the rock upon which everything is based, and they bring us so much joy (and hopefully we reciprocate!) … Never under estimate the power of a compliment and how good it can make everybody feel, especially on a rainy winter’s day.
When I read this piece on Friday, I immediately thought of a very nice email we received in the office last Wednesday from one of our course attendees.
Could you pass on a message of thanks to the girl that supervised the exam yesterday I did not catch her name but she was excellent. She had a very friendly and relaxed attitude and put every body I think at ease and took the nervousness out off the situation. If you could pass on my thanks I would be grateful.
As Kieran said ‘Never under estimate the power of a compliment and how good it can make everybody feel’. It worked for us here at SQT, on yet another rainy winter’s day.
We should all try to spread some sunshine where we can.