News, Views & Updates

Home / News, Views & Updates

Customer Service and being Customer Centric – what is it and how do I develop the Skill?

In my last blog, I wrote about my thoughts and personal definition on what I believe and understand Customer Service to be (I outlined six different behaviours that are essential to develop to be able to deliver excellent Customer Service – and how you can be happy while you do...

Read More

What the new Food Information Regulation means to food businesses – December deadline

The food industry is constantly faced with changes in rules that govern how they produce and market food safely. Back in 2011, the European Commission published a new Regulation called ‘Food Information to Consumers’ which aimed to update and amalgamate rules that had been in...

Read More

Ian Boylan speaks at ISO 50001 Ireland – Dublin – 18 May

We are delighted to announce that our Energy tutor, Ian Boylan, is a keynote speaker at ISO 50001 Ireland in Croke Park on 18 May. This event aims to highlight the challenges and benefits to Irish companies transitioning to the ISO50001 International Energy Standard. Ian presents...

Read More

Integrated Management Systems: Benefits and Constraints

An integrated management system (IMS) refers to the seamless integration of several different standards into a common system that meets the requirements of each of the standards. This allows the organisation to work as a single unit with unified objectives. When integrating sever...

Read More

SQT added to Engineers Ireland Register of CPD Training Providers

We are delighted to announce that SQT have been added to the Engineers Ireland Register of CPD Training Providers.  With over 23,500 members from every discipline of engineering, Engineers Ireland is the voice of the engineering profession in Ireland. Engineers Ireland are the ...

Read More

Blog Sign up

Sign up to receive the latest industry and company news direct to your inbox.